Question 1

What is a deductible?

Accepted Answer

A deductible is the amount you pay for healthcare services before your insurance starts to pay. For example, if your deductible is $1,000, you pay the first $1,000 of covered services yourself.

Question 2

What is an EOB (Explanation of Benefits)?

Accepted Answer

An EOB is a statement from your insurance company showing how a medical claim was processed. It shows what was billed, what insurance paid, and what you may owe. It is NOT a bill.

Question 3

How can I find free or low-cost healthcare?

Accepted Answer

Community health centers (also called Federally Qualified Health Centers) offer care on a sliding fee scale based on your income. You can find one near you using our Care Finder tool or by visiting findahealthcenter.hrsa.gov.

Question 4

What are CPT codes?

Accepted Answer

CPT (Current Procedural Terminology) codes are 5-digit numbers that describe medical procedures and services. They appear on your medical bills and help standardize billing across healthcare providers.

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